1. Collection of Information

The app collects the following types of information:

Location Information:

1. The app requests access to your device’s precise (FINE_LOCATION) and approximate (COARSE_LOCATION) location.

Device Information

We collect Bluetooth connection data from the Thaweasy hardware device, such as:

1. Temperature readings
2. Device ID
3. Timestamp of operation

2. Purpose of Data Collection

The information collected is used for the following purposes:

1. To provide real-time monitoring of the thawing process.
2. To record and display temperature, duration and error data.
3. For internal analytics to improve the reliability and performance of the app.

3. Data Sharing and Disclosure

1. We do not sell or rent your personal data to any third parties.
2. Data may be shared:
   1. With your consent
   2. With trusted partners or internal systems if integrated
   3. If required by law, legal process, or regulatory authority

4. Security of Data

We adopt commercially reasonable security practices and procedures, including appropriate encryption and authentication tools, to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. User Consent

By installing and using the ThawEasy Mobile App:

1. You consent to the collection and use of your location and device data.
2. You may withdraw permission at any time by disabling location services or uninstalling the app. However, this may affect the app’s performance and functionality.

6. Data Retention

The app stores session data and logs locally or on integrated systems (if applicable) for as long as required for traceability and analysis, or as mandated by any relevant authority.

7. Children’s Privacy

This app is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

8. Changes to the Privacy Policy

Prompt Equipments Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted within the app or made available through official communication channels.

9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact:

Prompt Equipments Pvt. Ltd.

Email: info@promptdairytech.com

Website: https://www.promptdairytech.com