1. Information We Collect

We collect the following types of information:

User Information

1. Full Name
2. Username
3. Email address
4. Mobile number
5. Organization affiliation
6. User role and type (e.g., Admin, Support, Org User)

Device Information

1. Device serial number
2. IMEI number
3. Device type
4. Device status and history
5. Mapped WareWatch/device data

Organization and WareWatch Device Information

1. Organization name, address, and contact details
2. WareWatch Device location and configuration data
3. IoT device mappings and alert thresholds

Operational and Monitoring Data

1. Temperature logs
2. Power supply status
3. Door open/close activities
4. Alert logs and resolution statuses

2. How We Use Your Information

We use the collected data to:

1. Register and manage user accounts and roles
2. Monitor and maintain optimal storage conditions in WareWatch
3. Generate alerts for abnormal conditions (e.g., high temperature, power failure, prolonged door openings)
4. Track device performance and configurations
5. Ensure traceability and accountability of operations
6. Improve application functionality and user experience

3. Data Access and Control

Only authorized users (based on role and hierarchy) can access relevant system data. For example:

1. Admins can configure alerts and manage users and organizations.
2. WareWatch users can view and act on mapped WareWatch alerts.
3. Access rights are governed through detailed role-based permissions.

4. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes. However, we may share data:

1. With affiliated organizations or users authorized within the system
2. As required by law or regulatory authorities
3. With service providers strictly for app functionality, such as SMS/email alert delivery gateways

5. Data Security

We implement appropriate technical and organizational safeguards to protect your data:

1. Role-based access control
2. Secure data transmission
3. Regular backups and data recovery protocols
4. Monitoring for unauthorized access

6. Data Retention

All user and operational data is retained for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

7. User Rights

You have the right to:

1. Access your data
2. Correct inaccurate information
3. Request deletion of your account (subject to audit/log retention policies)
4. Raise a concern about misuse or unauthorized access

To exercise these rights, please get in touch with your system administrator or email: [Insert Contact Email]

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. We will notify users of significant changes via the app or registered email.